Frequently asked questions
We provide non-medical home care services including companionship, assistance with daily living (ADLs), light housekeeping, meal preparation, transportation, medication reminders, postpartum support, and general household support.
We currently serve clients in Western Massachusetts, including Springfield, Holyoke, and surrounding areas.
Our services start at $35 per hour with a 4-hour minimum per visit and a minimum of 16 hours per week.
We currently accept private pay. Medicaid and VA benefits are pending.
You can get started by filling out our consultation form on the website. From there, we will contact you to schedule an in-home or virtual assessment.
We conduct a detailed assessment to understand your needs, preferences, and schedule. From there, we create a personalized care plan and match you with a caregiver.
Yes, all caregivers are trained, screened, and background checked to ensure quality and safety for our clients.
Yes, caregivers can assist with transportation to appointments, errands, and other outings as needed.
Yes, we offer both overnight care and postpartum support services tailored to your needs.
Services can typically begin within a few days after the assessment is completed, depending on caregiver availability.
We require advance notice for any cancellations or schedule changes. Specific details will be outlined during the onboarding process.
Yes, every client receives a personalized care plan based on their unique needs and preferences.
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